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FLAMINGO DESIGNS HELP CENTER

  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • What is your return policy?
    We do not accept returns or exchanges. If there is an issue with your order, please contact us.
  • How do I order a custom sign?
    If you would like to order a custom sign of an item we have on our store, please select the item and enter the personalisation details in the box provided. Once added, you can add the item to your basket and proceed to check out. Got a bespoke sign in mind? please contact our team via the contact page on our website and well get back to you as soon as we can!
  • What is the delivery time and cost?
    Our non-personalised items are usually shipped between 1-4 days after the order is confirmed, using next day delivery as standard. Personalised signs are usually dispatched between 3-7 days after the order is confirmed, using next day delivery as standard. Shipping costs are £4.99 for small signs (eg. roads signs) and £9.99 for large signs (eg. large custom built-up signs). Delivery times may vary.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Where are you located?
    We are based in Warrington in Cheshire, UK but we deliver all over the UK!
  • Can't see the sign you want?
    Bespoke signage is our specialty! Just contact our team using the contact page and let us know what you have in mind.
  • What cards do you accept?
    We accept all major credit/debit cards including: -Visa -Mastercard -American Express -Maestro You can also pay using Apple Pay or Google Pay.
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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